Is there a free plan?

Yes. The free plan includes 1 board, up to 100 posts, and unlimited users — free forever, no credit card required.

How is pricing calculated?

Flat $20/mo per workspace (or $200/year). No per-user charges, no tracked-user limits. Your price stays the same whether you have 10 or 10,000 users giving feedback.

Can I embed it in my app?

Yes. Drop a single script tag into your site. Supports open mode for quick setup or HMAC-signed authentication to automatically identify your logged-in users.

Do my users need to create accounts?

No. When embedded, users are authenticated through your app automatically — no separate signup. On the public board, they sign in with a magic link. No passwords needed.

Can I customize the workflow?

Yes. Pro workspaces can rename, recolor, and reorder post statuses to match your team's actual workflow — from "New idea" to "Shipped" or anything in between.

Is data isolated between workspaces?

Completely. Each workspace has its own users, posts, and settings. A user in one workspace has no connection to another — by design.

How does Feedbakery differ from Canny?

Feedbakery offers a free plan with unlimited users and a Pro tier at $20/mo — roughly 4× cheaper than Canny's $79/mo starter plan. Unlike Canny, Feedbakery charges a flat workspace fee with no per-tracked-user pricing, includes passwordless magic link login, Telegram notifications, and HMAC-signed embed authentication on the Pro plan.

Can I import data from Nolt or Canny?

Yes. Feedbakery includes an import tool so you can migrate your existing posts and votes from Nolt or Canny without losing your history.

Does Feedbakery include a public roadmap?

Yes. Every workspace includes a public roadmap view that groups posts by status — so users can see what's planned, in progress, and shipped without leaving your product.

Terms and Conditions

Effective Date: December 13, 2018

Last Updated: February 20, 2026

Website: https://feedbakery.io

Please read these terms carefully before using our Service.

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of Feedbakery (formerly known as TheBeyond.io) ("the Service"), a customer feedback management platform ("we," "us," or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.

The Service is available at https://feedbakery.io and through embeddable widgets integrated into third-party applications.

2. Definitions

Tenant: A business or individual who registers an account on Feedbakery to collect and manage customer feedback.
Staff: Users authorized by a Tenant to manage feedback boards, review submissions, update statuses, and moderate content within that Tenant's workspace.
End User: A person who interacts with a Tenant's feedback board by submitting posts, voting, or commenting.
Project: A feedback workspace within a Tenant's account, representing a distinct product, service, or feedback context.
Post: A feedback submission (feature request, bug report, idea) created by an End User or Staff member.
Service: The Feedbakery platform, including the website, API, widgets, and all related services.

3. Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

4. Account Registration

To access certain features of the Service, you must register for an account. When registering, you agree to provide accurate, current, and complete information and to keep this information updated.

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately at [email protected] if you become aware of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that contain inaccurate information, violate these Terms, or are used for unauthorized purposes.

5. Service Description

Feedbakery provides a platform for businesses to create and manage customer feedback boards. The Service includes the ability to create projects, collect feedback through posts, enable voting and commenting, manage post statuses, embed feedback widgets in third-party applications, and access feedback data through our API.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with reasonable notice where practicable. We will make commercially reasonable efforts to notify active Tenants of material changes to the Service.

6. Plans and Pricing

The Service is offered under a Free plan and a paid Pro plan. The Free plan provides limited features and capacity at no cost. The Pro plan is available as a monthly or annual subscription and provides access to additional features and higher capacity limits.

All prices are listed on our website and are subject to change. We will notify existing subscribers at least 30 days before any price increases take effect on their next billing cycle.

Payments are processed by Paddle (Paddle.com Market Limited), which acts as our Merchant of Record. By subscribing to a paid plan, you also agree to Paddle's terms of service and privacy policy. All billing inquiries and payment disputes should be directed to Paddle.

7. Subscription and Cancellation

Monthly subscriptions: You may cancel your monthly subscription at any time. Upon cancellation, you will retain access to the Pro features until the end of your current billing period. No refunds are provided for partial months.

Annual subscriptions: You may cancel your annual subscription at any time. Upon cancellation, you will retain access to the Pro features until the end of your current annual billing period.

When a paid subscription ends (whether by cancellation or non-renewal), your account will revert to the Free plan. Your data will be retained, but features and capacity will be limited to Free plan levels.

Please refer to our Refund Policy for details on refund eligibility.

8. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

Use the Service to transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable.
Attempt to gain unauthorized access to any portion of the Service, other accounts, or any systems or networks connected to the Service.
Use any automated means (bots, scrapers, crawlers) to access or collect data from the Service without our prior written consent.
Interfere with or disrupt the integrity or performance of the Service.
Upload or transmit viruses, malware, or any other malicious code.
Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
Use the Service in any manner that could damage, disable, overburden, or impair the Service.
Violate any applicable local, national, or international law or regulation.

We reserve the right to investigate and take appropriate legal action against anyone who violates these provisions, including removing offending content and terminating the accounts of violators.

9. Content and Intellectual Property

9.1 Your Content

You retain ownership of all content you submit to the Service ("Your Content"). By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute Your Content solely for the purpose of operating and providing the Service.

You are solely responsible for Your Content and represent that you have all necessary rights to submit it.

9.2 Our Intellectual Property

The Service, including its original content, features, functionality, design, and branding, is and will remain the exclusive property of Feedbakery and its licensors. The Service is protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service, nor may you reverse engineer or attempt to extract the source code of the Service.

9.3 Feedback About the Service

If you provide us with any suggestions, ideas, or feedback about the Service itself, you agree that we may use such feedback without any obligation to you.

10. Data Processing and Privacy

Our collection and use of personal information in connection with the Service is described in our Privacy Policy.

When a Tenant collects personal data from End Users through the Service, the Tenant acts as the data controller and Feedbakery acts as the data processor. Tenants are responsible for ensuring they have a lawful basis for collecting End User data and for providing appropriate privacy notices to their End Users.

11. Tenant Responsibilities

As a Tenant, you are responsible for all activity that occurs within your account and projects, the content submitted by you and your End Users, ensuring that your use of the Service complies with all applicable laws, maintaining the confidentiality of any partner keys or authentication credentials, and providing appropriate notices to your End Users regarding data collection and processing.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FEEDBAKERY, ITS OPERATOR, AFFILIATES, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, WHETHER INCURRED DIRECTLY OR INDIRECTLY, REGARDLESS OF WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED US DOLLARS ($100), WHICHEVER IS GREATER.

These limitations apply even if we have been advised of the possibility of such damages and even if a remedy fails of its essential purpose.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, that the results obtained from the use of the Service will be accurate or reliable, or that any errors in the Service will be corrected.

14. Indemnification

You agree to indemnify, defend, and hold harmless Feedbakery and its operator from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, your violation of any third-party rights, or any content submitted by you or through your account.

15. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including if you breach these Terms.

You may terminate your account at any time by contacting us at [email protected]. Upon termination, your right to use the Service will immediately cease.

Upon termination, we may delete your account data in accordance with our Privacy Policy. Data related to completed transactions may be retained as required by applicable law.

Sections 9 (Content and Intellectual Property), 12 (Limitation of Liability), 13 (Disclaimer of Warranties), 14 (Indemnification), and 17 (Governing Law) shall survive termination.

16. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Effective Date" at the top of this document. We may also notify active Tenants via email.

Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree with the updated Terms, you must stop using the Service.

17. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of Moldova, without regard to its conflict of law provisions.

Any disputes arising out of or in connection with these Terms shall first be attempted to be resolved amicably through negotiation. If the dispute cannot be resolved within 30 days, it shall be submitted to the competent courts of the Republic of Moldova.

18. General Provisions

Entire Agreement: These Terms, together with the Privacy Policy and Refund Policy, constitute the entire agreement between you and Feedbakery regarding the Service.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.

Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

19. Contact Information

If you have any questions about these Terms, please contact us:

Email: [email protected]
Website: https://feedbakery.io