Question 1

Is there a free plan?

Accepted Answer

Yes. The free plan includes 1 board, up to 100 posts, and unlimited users — free forever, no credit card required.

Question 2

How is pricing calculated?

Accepted Answer

Flat $20/mo per workspace (or $200/year). No per-user charges, no tracked-user limits. Your price stays the same whether you have 10 or 10,000 users giving feedback.

Question 3

Can I embed it in my app?

Accepted Answer

Yes. Drop a single script tag into your site. Supports open mode for quick setup or HMAC-signed authentication to automatically identify your logged-in users.

Question 4

Do my users need to create accounts?

Accepted Answer

No. When embedded, users are authenticated through your app automatically — no separate signup. On the public board, they sign in with a magic link. No passwords needed.

Question 5

Can I customize the workflow?

Accepted Answer

Yes. Pro workspaces can rename, recolor, and reorder post statuses to match your team's actual workflow — from "New idea" to "Shipped" or anything in between.

Question 6

Is data isolated between workspaces?

Accepted Answer

Completely. Each workspace has its own users, posts, and settings. A user in one workspace has no connection to another — by design.

Question 7

How does Feedbakery differ from Canny?

Accepted Answer

Feedbakery offers a free plan with unlimited users and a Pro tier at $20/mo — roughly 4× cheaper than Canny's $79/mo starter plan. Unlike Canny, Feedbakery charges a flat workspace fee with no per-tracked-user pricing, includes passwordless magic link login, Telegram notifications, and HMAC-signed embed authentication on the Pro plan.

Question 8

Can I import data from Nolt or Canny?

Accepted Answer

Yes. Feedbakery includes an import tool so you can migrate your existing posts and votes from Nolt or Canny without losing your history.

Question 9

Does Feedbakery include a public roadmap?

Accepted Answer

Yes. Every workspace includes a public roadmap view that groups posts by status — so users can see what's planned, in progress, and shipped without leaving your product.

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